Refund / Cancellation Policy

Last updated: Jan 25, 2025

Thank you for shopping at Unique Associates.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Unique Associates.
Service refers to the shopping related items offered for sale on the Service.
Orders mean a request by You to purchase product from Us.
Service refers to the Website.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the service or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned service. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the service to be eligible for a return, please make sure that:

The services were purchased in the last 30 days

The following services cannot be returned:

The supply of services made to Your specifications or clearly personalized.
The supply of services which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of services which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of services which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced services may be refunded. Unfortunately, services on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Services

You are responsible for the cost and risk of returning the services to Us. You should send the services at the following address:

We cannot be held responsible for services damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the service or proof of received return delivery.

Refund Policy – The eligible refund will process in 3 – 4 business days, and the amount will be credited to the original payment method or source within 5 – 7 business days.

Shipping Policy

What is the cost of shipping?

There are free of cost shipping facility but chargeable to the customers with higher return records, to ensure hassle-free return experience, additional cost of logistics and customer support engagement. This additional fee can be chargeable ‘nil’ upon reduction in returns per order.

How long will it take for the order to reach me?

All orders are processed within 24-48 hours of placement. and are delivered within 4 to 7 business days

If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.

What can I do if my order dispatch is delayed?

We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please write to us athttps://pfundcreditw.online/contact/ we will try our best to resolve your issues.